Privacy policy

Last updated: July 2, 2025

SHOPYFRONT, a brand operated by SLATEFRONT PRIVATE LIMITED (“we,” “us,” or “our”) operates this website and all related features, products, and services (collectively, the “Services”). This Privacy Policy describes how we collect, use, store, and share your personal information.

By using our Services, you acknowledge and agree to the practices described in this Policy.

1. Information We Collect

We collect the following categories of personal information:

a) Contact Information

Name, email address, phone number, billing and shipping addresses.

b) Payment Information

Payment details (credit/debit card or UPI).
Note: All payment information is processed securely by third-party payment gateways (e.g., Shopify Payments, Razorpay). We do not store or have access to full card/UPI details.

c) Order & Transaction Data

Products viewed, cart activity, purchases, returns, and order-related interactions.

d) Device & Usage Data

IP address, browser type, operating system, device identifiers, session logs, and website interaction data.

e) Marketing & Analytics Data

Information collected via cookies, Meta Pixel, and similar tools for analytics and personalized advertising.

f) Support Communication

Details you share when contacting customer support (email or calls).

2. How We Use Your Information

We use your personal information for:

  • Order Processing: Payment, billing, shipping, returns, and customer support.

  • Improving Services: Product recommendations, personalization, and performance optimization.

  • Marketing & Retargeting:

    • Sending promotional emails/SMS (if you opt in).

    • Showing ads on Facebook/Instagram using browsing data.

  • Security & Fraud Prevention: Verifying orders, detecting suspicious activity, and protecting our platform.

  • Legal Compliance: Meeting obligations under applicable laws, regulations, or lawful requests.

We use your information only for purposes you reasonably expect when using our Services.

3. Cookies & Tracking Technologies

We use cookies and technologies such as Meta Pixel to:

  • Maintain cart functionality

  • Measure website performance

  • Personalize browsing experience

  • Serve targeted ads on Facebook/Instagram

Your Controls

You may manage cookies via your browser settings.
You may adjust Meta ad preferences here: Facebook Ad Settings.

Disabling cookies may limit certain website features.

4. How We Share Your Information

We may share your personal data only with:

  • Shopify: Platform provider that securely hosts and processes your data

  • Payment Gateways: Razorpay, Shopify Payments, etc.

  • Logistics Providers: For delivery, returns, and pickups

  • Advertising Partners: Meta (Facebook/Instagram) and analytics providers

  • Legal Authorities: When required by law or to protect our rights

We do not sell your personal data under any circumstances.

All partners are required to handle your data responsibly and only for the services they provide.

5. Your Rights

As an Indian consumer, you may request:

  • Access to the data we hold about you

  • Correction of inaccurate or incomplete data

  • Deletion of your personal data (subject to legal and operational requirements)

  • Opt-out from marketing communications at any time

To submit a request, contact us at shopyfront@gmail.com.
We may verify your identity before processing your request to prevent misuse.

6. Data Storage & Security

  • Your data is stored and processed securely through Shopify’s infrastructure.

  • We use reasonable physical, technical, and administrative safeguards.

  • However, no online platform can guarantee absolute security.
    By using our Services, you acknowledge this inherent risk.

We do not store sensitive payment information on our servers at any time.

7. Children’s Privacy

Our Services are not directed toward individuals under 18.
We do not knowingly collect personal information from minors.

If you believe a minor has provided information, contact us for prompt removal.

8. International Transfers

Shopify may store or process data in countries outside India.
By using our Services, you consent to such transfers, subject to applicable data protection laws and Shopify’s security practices.

9. Changes to This Policy

We may modify this Privacy Policy as needed for legal, operational, or business reasons.
Updates will be posted with a new “Last Updated” date.
Continued use of our Services after changes constitutes acceptance of the updated Policy.

10. Contact Us

For privacy-related questions or requests, contact:

Email: shopyfront@gmail.com

Registered Address: SLATEFRONT PRIVATE LIMITED 12, FIRST FLOOR, SHUBHAM RESIDENCY, SOGARIA, KOTA, RJ, 324002, IN